FAQs
Frequently Asked Questions - hopefully you'll find answers to any questions you may have, if there's any we haven't covered here please feel free to get in touch!
Do you accept childcare vouchers or payment via tax free childcare?
Not currently but stay tuned as we are working on it!
Can my child do a trial session?
Yes! If your child has not attended our classes before you can pick which class you would like and select a free trial ticket.
How do I book after school classes or holiday workshops on the booking page?
Use the schedule button to choose the date of the class or workshop, or click load more to see future classes.
What is the minimum age for classes?
We welcome children from aged 4.
Can I book 4 days for your holiday workshops?
We only offer a 3 day ticket or 5 day ticket, however you are welcome to book for the week and miss a day if needed
How can I let you know the days my child is doing for holiday workshops?
You can do this on a checklist question on our booking form via bookwhen
Do you offer refunds?
We do not offer refunds unless there are extenuating circumstances, however we are always happy to offer a credit for a future workshop.
We do not refund any missed after school classes for term bookings.
How do I pay for classes?
Payment are taken via bookwhen (our booking site) and we request payments are made via card online or bank transfer. We do offer a book now, pay later option (offline payment). This will show once you have clicked through the booking process to payment section. We request that you let us know your payment schedule and always use your booking reference when transferring.
Do I need to provide food/drinks?
For after school classes children should arrive having had a snack or can eat snacks before class begins. For holiday workshops please provide packed lunch (please avoid nuts, may contain or traces of are accepted). We provide a morning snack at our workshops.
For both after school classes and holiday workshops please ensure your child has a water bottle.
What should my child wear?
Children should wear comfortable and suitable clothing for movement. Children should not wear favourite/special clothing as these could get messy!
Do you accommodate children with special or additional needs?
Absolutely, our teachers can support children with a range of abilities. Please give us further information in advance so we can provide the best experience.